2021 HBS: Getting into good TRUBle: Managing & Moving Through the Missteps of Unintended Harm

In the era of ‘cancel culture‘ we are all afraid of saying the wrong thing and being mislabeled. That doesn’t minimize the harm caused and those affected by our missteps. This session will help each of us understand what it means to make mistakes and how to effectively move through them with reduced trauma to the unattended party and a better understanding of ourselves. This is interactive and hopefully it will challenge us all to be better leaders and lean into the discomfort that DEI can sometimes bring.

Presentation Slides: Getting into Good TRUBle

Additional resources for continuing education on DEI.

For more information, email [email protected].


Aug 31 2021


12:00 pm - 1:00 pm


Yakima Chief Hops


  • Patrice M. Palmer (they/them/their)
    Patrice M. Palmer (they/them/their)
    CEO and Principal Consultant

    Patrice M. Palmer (they/them/their pronouns) calls both the Sea Islands of South Carolina and Detroit, MI home. Patrice is an adjunct professor of Organizational Change Management at Colorado State University and also works in a joint appointment in the College of Business at Colorado State University as the inaugural Director, Social and Cultural Inclusion and as the DEI Specialist for New Belgium Brewing Company. At New Belgium, Patrice was a part of the team that helped New Belgium Brewing Company receive a perfect score (100/100) on the Human Rights Campaign’s Corporate Equality Index for 2021; making New Belgium Brewing Company the 1st and to date only craft beer company to hold that distinction. Hop Culture magazine called Patrice one of the Most Important Voices in Craft Beer for 2020, they’ve also been featured in Imbibe magazine, Forbes magazine, Good Beer Hunting and 5280 magazine because of their breadth and depth of DEI knowledge within the industry. Patrice is also a certified beer server with the Cicerone Certification Program and is working towards their Certified Cicerone status.

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